Terms and conditions
Last modified: April 13, 2025
YOUR USE OF THE WARAH® SERVICE PROVIDED BY WARAH INTEGRATED SOLUTIONS COMPANY S.P.C. (“WARAH”, “WE”, “US”, OR “OUR”), INCLUDING THROUGH OUR WEBSITE, MOBILE APPLICATION, OR OTHER PLATFORMS (THE “SERVICE”), IS SUBJECT TO THESE TERMS OF SERVICE (“AGREEMENT”). BY USING THE SERVICE, YOU AGREE TO BE BOUND BY THIS AGREEMENT. IF YOU DO NOT AGREE, YOU MAY NOT USE THE SERVICE.
1. The Service
1.1 The Warah® Service includes core HR management tools, employee records, attendance tracking, payroll assistance, document storage, and integrations. Additional modules may be introduced with specific terms that supplement this Agreement.
1.2 The Service may be accessed through browsers, mobile devices, or other internet-connected platforms. Continued use implies consent to the most recent version of this Agreement.
2. Term and Termination
2.1 Term: This Agreement remains in effect while you have an active subscription or during any trial period.
2.2 Start and Renewal: Subscriptions commence on the date of initial payment and automatically renew monthly unless cancelled.
2.3 Cancellation: Cancel your subscription anytime through your account dashboard. Cancellation is your responsibility.
2.4 Suspension/Termination: Warah may suspend or terminate access for breach (including non-payment), violations of law, or prolonged inactivity (180+ days). In case of termination, Warah will provide a 30-day period to access your data unless termination is due to violations.
3. Modifications
3.1 Service Updates: Warah may add, change, or remove features. Material changes will be communicated in advance.
3.2 Agreement Changes: We may modify this Agreement to reflect legal, operational, or service updates. Continued use constitutes acceptance of changes.
4. Usage Rights and Restrictions
4.1 License: You are granted a non-exclusive, non-transferable license to use the Service for internal business purposes.
4.2 Restrictions: You may not reverse engineer, sublicense, sell, or misuse the Service.
4.3 Your Responsibility: You are responsible for managing access credentials and ensuring lawful use of the Service.
4.4 API Use: Any use of Warah APIs must comply with usage guidelines and may be throttled for abuse.
5. Payment
5.1 Billing: Subscriptions are billed monthly via the payment method provided. Failure to pay may result in suspension.
5.2 Pricing: Warah may update pricing with 60 days’ notice.
5.3 Taxes: You are responsible for applicable taxes.
6. Proprietary Rights and Confidentiality
6.1 Ownership: Warah owns the platform and all intellectual property associated with it.
6.2 Customer Data: You retain rights over your data. Warah only accesses data for service provision and legal compliance.
6.3 Feedback: Suggestions may be used by Warah without obligation.
6.4 Confidentiality: Both parties agree to maintain the confidentiality of sensitive information.
7. Warranties and Liability
7.1 Warranty: Warah will deliver the Service with reasonable skill.
7.2 Disclaimer: Warah disclaims warranties beyond those expressly stated.
7.3 Limitation: Liability is limited to the amount paid in the past 12 months. No liability for indirect or consequential damages.
8. Data Protection and Security
8.1 Security: Warah implements appropriate security measures.
8.2 Data Breach: In case of breach, affected parties will be notified in accordance with applicable law.
9. Governing Law
This Agreement is governed by the laws of the State of Kuwait. Disputes shall be resolved in Kuwaiti courts.
10. General Provisions
10.1 Entire Agreement: This Agreement supersedes previous terms.
10.2 Severability: If any term is invalid, the rest remain in effect.
10.3 Assignment: You may not transfer this Agreement without consent.
10.4 Contact: For inquiries, contact us at [email protected] or +(965) 91102026.
Warah Integrated Solutions Company S.P.C.
City Tower, Floor 14
Khaled Bin Al Waleed Street, Sharq
Kuwait City, Kuwait